MODEL DECLARATIE 094 FREE DOWNLOAD

In several countries, Somfy has set up online support forums to allow end-users to help each other with technical issues. Meanwhile, the 8D problem-solving method ensures the same logical approach is applied by the whole team, and is used to tackle problems as they arise. This is why the Group has been developing digital systems in recent years, to strengthen direct interaction with end-users: Digital technology improves the quality of the end-user experience From the moment they begin searching for information about our products to recycling at the end of the product life cycle, Somfy intends to offer consumers a unique end-user experience and impeccable customer service. Since , the Group has been using a new method to measure customer loyalty: By using shared methods and straightforward management principles, every employee can play their part in achieving quality and customer satisfaction. From the moment they begin searching for information about our products to recycling at the end of the product life cycle, Somfy intends to offer consumers a unique end-user experience and impeccable customer service.

model declaratie 094

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This change reflects our wish to share the current best practices throughout the Group and to offer the same level mkdel quality to customers all around the world.

model declaratie 094

Digital technology improves the quality of the end-user experience From the moment modep begin searching for information about our products to recycling at the end of the product life cycle, Somfy intends to offer consumers a unique end-user experience and impeccable customer service.

This is why the Group has been developing digital systems in recent years, to strengthen direct interaction with end-users: Ongoing management of customer satisfaction is essential in order to consolidate the leadership positions of our brands on modfl markets.

The quality of our products and services lies at the heart of this principle, and allows us to constantly improve the experience we deliver. By using shared methods and straightforward management principles, every employee can play their part in achieving quality and customer satisfaction.

model declaratie 094

The aim is to offer impeccable quality as our business activities grow internationally and our range of products, smart systems and services expand. For Somfy group, satisfying the needs of its trade customers and end-users is one of devlaratie core elements of its strategy. The Customer Relations Management IT system used by the Group measures trade-customer and end-user satisfaction after every interaction with Somfy.

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Sincethe Group has been using a new method to measure customer loyalty: From the moment they begin searching for information about our products to recycling at the end of the product life cycle, Somfy intends to offer consumers a unique end-user experience and impeccable customer service.

Declaratir several countries, Somfy has set up online support forums to allow end-users to help each other with technical issues.

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The aim is to constantly improve the customer experience. Meanwhile, the 8D problem-solving method ensures the same logical approach is applied by the whole team, and is used to tackle mdoel as they arise. This development is based on three founding principles: